Safe Gaming

Responsible Gaming — Safe & Healthy Gaming Habits at 3jeta

3jeta believes gaming should be a source of entertainment, not stress. Our responsible gaming policy helps you play within healthy limits and get support whenever you need it.

18+ Only
Personal limit controls
24/7 Support
Secure Platform
Industry-standard security
Set Your Own Limits
Deposit & Bet Limits
Self-Exclusion
Take a break anytime
Support Always Available
Help in Bengali

3jeta's Responsible Gaming Tools

Our dedicated features to help you keep your gaming healthy and in control

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing one requires a 24-hour waiting period — giving you time to make a well-considered decision.

View Payment Settings
Session time limit

Set a limit on how long you can play in a single session. Once the time is up, you'll receive a notification and the session can automatically end if you choose.

Loss Limit

Set a limit on how much you can lose within a given period before your play stops. Once that limit is reached, your account will be temporarily locked automatically.

Reality Check Notifications

At set intervals, a message will appear on screen showing your session time, winnings, or losses. This keeps you aware of your real situation.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. During this period, you won't be able to log in to your account. Clear your head and take a break whenever you need one.

Permanent self-exclusion

If you feel gaming is having a negative impact on your life, you have the option to permanently close your account. This decision is irreversible — it's there to protect you.

What is responsible play, exactly?

Responsible play means using online betting and gaming purely as a form of entertainment — not as a way to solve financial problems. At 3jeta, we believe gaming is truly enjoyable only when members play mindfully and within their means.

Online gaming is growing rapidly in Bangladesh. In this environment, 3jeta's responsibility goes beyond entertainment — it's about ensuring a safe and healthy gaming experience for everyone. Our responsible gaming policy is built on three core principles:

  • Awareness: Providing members with accurate information about gaming risks
  • Control: Providing tools to set personal limits
  • Support: Keeping the door open for help when you need it

Responsible gaming at 3jeta isn't an obligation — it's a commitment. The well-being and peace of mind of every member matters to us more than any business interest.

Keep in mind: Responsible gaming doesn't mean less fun — it means more fun, sustainably.

Signs of Problematic Gaming

It's not always easy to tell when gaming stops being fun and starts becoming a problem. Watch out for these signs:

Betting beyond your means

Betting with money meant for rent, groceries, or other essential expenses

Chasing losses

Chasing losses by placing larger bets in the same session to try to recover

Losing track of time

You lose track of time while playing and can't make time for family and friends

Feeling restless when not playing

Feeling irritable or restless when you're not playing

Hiding your gaming activity

Hiding how much you're playing or spending from family or people close to you

Gambling with borrowed money

Borrowing money from others or taking loans through mobile banking to fund your bets

If you notice any of the signs above, take a break right now and support@3jeta.appcontact us.

Check for yourself

Answer these simple questions to see how healthy your gaming habits are:

Question 1/3: How much did you spend on betting last week?

Your gaming habits appear to be healthy. But always stay within your limits and check in with yourself regularly.
There are some warning signs. Set your deposit and session limits now. If needed, Talk to us.

Limit-Setting Options

At 3jeta, you can set the following limits yourself. Decreasing a limit takes effect immediately; increasing one requires a waiting period:

Limit type Duration Time to take effect Change Policy
Deposit Limit Daily / Weekly / Monthly Instant (when decreasing) 24 hours to increase
Bet Limit Daily / Weekly / Monthly Instant (when decreasing) 24 hours to increase
Loss limit Daily / Weekly / Monthly Instant 7 days to increase
Session time limit Per Session Instant Change anytime
Cooling-Off 1 day – 6 weeks Instant Automatic restoration when the period ends
Permanent self-exclusion Permanent Instant Non-Reversible

Self-Exclusion Options

Whether you feel like you need a short break or want to stop altogether, 3jeta is here for you:

1-day break
A short break to clear your head
1 week
Take a longer break and get yourself back on track
1 Month
A month-long break — a full reset
Permanent Closure
Permanent account closure, irreversible

While self-exclusion is active, 3jeta will not send you any promotional offers or notifications.

How to Set Limits

Set your gaming limits in just a few steps:

1
Log in to your account

Log in to the 3jeta website with your username and password.

2
Go to profile settings

Click your profile icon in the top right corner and look for the "Responsible Gaming" option.

3
Choose your preferred limit

Deposit limit, loss limit, session time, or self-exclusion — choose whichever you need.

4
Set an amount or duration

Enter the amount in BDT or time period and confirm.

5
Save

Clicking the "Save" button will apply the limit immediately. You'll receive a confirmation email or SMS.

If you can't find the settings, support@3jeta.appand we'll be happy to help.

Minor protection

3jeta strictly does not provide services to anyone under 18. We verify age through multiple methods:

  • Date of birth verification at registration
  • KYC process via National ID or other documents
  • Additional verification for suspicious cases
  • Immediate account closure if identified as a minor
Advice for Parents

If your child tries to access 3jeta using your device or mobile banking:

  • Use a password and screen lock on your device
  • Never share your mobile banking PIN
  • When in doubt support@3jeta.appto let us know

Support & Contact

Problem gaming is a mental health issue — not a sign of weakness. Seeking help takes courage. At 3jeta, support is always available:

Email support

support@3jeta.app
Usually responds within 24 hours

Live Chat

Log in for immediate assistance
Bengali-language support available

You can get support while staying anonymous. Our team will assist you with complete confidentiality.

Frequently asked questions about Responsible Gaming

Most Frequently Asked Questions

No, setting a limit does not close your account. It simply prevents you from depositing or betting beyond the specified amount. You can continue playing normally, just within the limits you've set.

Yes, your account balance remains completely safe while cooling-off or self-exclusion is active. Once the period ends or your account is restored, you can withdraw as normal.

No. Permanent self-exclusion is a final decision and cannot be reversed. This option is for those who want to step away from gaming completely. Before you decide, please reach out to us — we may be able to suggest other options.

Not directly, as only the account holder can change account settings for security reasons. However, if your family is concerned and wants to help, you can reach out together at support@3jeta.app — we'll guide you in the right direction.

With a deposit limit in place, bonuses can still be used within that limit as normal. If self-exclusion or cooling-off is active, you won't receive any promotional offers. Responsible Gaming settings are always prioritized over bonuses — they exist to protect you.

Play safe, play happy

Responsible gaming at 3jeta is more than a rule — it's a promise. Register now, set your preferred limits, and start gaming safely.

18+ Only Secure Platform 24/7 Support

Need help? Contact us at: support@3jeta.app

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